These terms apply to repair services provided by Same Day Mac Repairs and to the use of this website. Please read them before booking a repair.
About us
Same Day Mac Repairs is an independent Apple device repair business based in Oakleigh, Victoria. We are not an Apple Authorised Service Provider and are not affiliated with Apple Inc. Any brand or model names on this website are used only to describe the devices we service.
Quotes and approval
We provide a quote before any chargeable work begins, and we do not start that work until you approve the price. If we find a further fault once the device is open, we will contact you with an updated quote before continuing. If any diagnostic or assessment fee applies, we will tell you about it before we assess the device.
Parts
Depending on the device and the fault, a repair may use genuine, quality-matched or compatible replacement parts. We will tell you which applies to your repair before you approve it.
Warranty on our work
Repairs we carry out are covered by a warranty on the workmanship and the parts we supply. The warranty period that applies to your repair is stated on your invoice. The warranty does not cover new accidental damage, liquid damage, or faults caused by work carried out by someone else after our repair.
Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law.
Your data and backups
You are responsible for backing up your device before a repair. While we take care with every device, we cannot guarantee that data will be preserved during a repair, and some faults make data recovery impossible. Where a repair carries a risk to stored data, we will tell you before we begin.
Devices left with us
Please collect your device once we tell you the repair is complete. If a device is not collected, we will attempt to contact you using the details you gave us. Storage of uncollected devices and any charges that may apply will be dealt with in accordance with Victorian law.
Onsite and same-day service
Onsite and same-day availability depends on your location, the fault, parts availability and technician availability. We will confirm what is possible for your device when you book.
This website
We try to keep the information on this website accurate and current, but prices, availability and service details can change. Information on this site is general in nature and does not form part of your repair agreement unless we have confirmed it with you directly.
Contact
Questions about these terms? Call 03 9997 8092 or email info@samedaymacrepairs.au.